Successfully Managing Conflict

Workshop Description

Many of us prefer to avoid conflict whenever possible, often because we do not know how to handle confrontational situations or difficult people. This presentation explores some fundamental conflict resolution skills and strategies. Initially, we focus on the typical responses individuals adopt when conflict erupts. Then we turn to skills and approaches that one can adopt to resolve specific conflicts. Finally, we discuss specific long-term strategies that will help minimize the potentially negative consequences of conflict. For more details see: https://www.kindinstitute.net/workshop-outlines/randazzo---january-2024

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